Online consultations

We offer two levels of online support depending on your needs.

PERSONALIZED CONSULTING

Whether you require product guidance or structured scalp assessment, our consultations eliminate guesswork and wasted spending.

  • 20 Minute Online Hair Care Coaching

    $50 (Fully Redeemable on Product Purchase)

    Designed to personalise your online store experience.

    If you’re unsure which products are right for your hair or scalp, this session helps tailor your purchases specifically to you.

    Framed simply:

    Don’t lose money on wasted online purchases.
    Book a coaching session and invest in what works.

    Includes:
    • Review of your hair & scalp concerns
    • Personalised product guidance
    • Structured home care direction
    • $50 redeemable on recommended product purchase
    Ideal for:
    • Product confusion
    • Switching from supermarket or pharmacy haircare
    • Refining current routine
    Book 20 Minute Coaching 
  • Online Trichology Consultation

    (Extended Clinical Consultation)

    For clients experiencing shedding, thinning or persistent scalp concerns requiring deeper assessment.

    Includes:
    • Detailed history review
    • Scalp and density evaluation
    • Identification of contributing factors
    • Structured treatment pathway
    • Regenerative discussion where appropriate

    For clearer assessment, clients may use a smartphone-compatible microscope attachment to capture high-resolution scalp images for review.

    This allows more accurate identification during your consultation.
    Book Online Trichology Consultation 

detailed analysis

If clients wish to provide clearer imagery, a smartphone-compatible scalp microscope can be connected to capture detailed scalp photos.
Images can be shared securely prior to consultation for enhanced assessment accuracy.


This is optional but recommended for density or inflammation concerns.
Book Online Trichology Consultation

Structured guidance prevents trial and error.

Online haircare purchases without professional identification often result in wasted spending and inconsistent results.

As a clinical trichologist and hair specialist, Emma identifies your concern and prescribes from a curated professional range selected for performance.